Complaints

We aim to meet your expectations and act in your best interests at all times. However, should you be dissatisfied with our service and wish to make a complaint, please contact your Sayers Adviser, or if you prefer, put your concerns in writing to:

James Wright
Chief Executive Officer
Sayers Wealth Pty Ltd
Level 1 / 150 Collins Street
Melbourne
Victoria 3000

or email us at [email protected]

Sayers has established Policies & Procedures to deal with your complaints.

We are a member of the Australian Financial Complaints Authority (AFCA). If you are a retail client and we do not respond to your complaint within [45] days, you may refer the matter to AFCA. AFCA’s details are:

GPO Box 3, Melbourne VIC 3001
Telephone: 1800 931 678
Website: www.afca.org.au